Sanitary & Storm Sewers

Sanitary & Storm Sewers

Throughout the year, our team:

  • Cleans all sewer mains and special locations on a programmed schedule
  • Investigates, responds to, and cleans emergency back-ups
  • Completes spot sewer line repairs
  • Clean and repair catch basins

Sewer Back-ups

If a sanitary sewer backs up into your home or building, call (414) 471-8422. We will investigate to determine if the city sewer line is blocked or if it’s a lateral or home plumbing issue.

  • If the city sewer line is blocked, we will open the line at no cost to you.
  • If the obstruction is in the lateral or home plumbing, you will need the line checked and cleared or repaired by a plumber at your cost.

The responding crew will let you know if the issue is the city sewer line or a lateral or home plumbing issue. Homeowners are responsible for the sewer lateral up to and including the connection to the city’s sewer main.

Learn more from the Milwaukee Metropolitan Sewerage District about managing water on your property and your privately-owned laterals.

For more information, please
email the Department of Public Works Operations Division or call (414) 471-8422.